Project Scheduling, Workflows & Timelines

We are regularly getting questions about the Support System Process and Status on Projects. This document is designed to clear up some of the confusion and hopefully make it easier for you to better understand how ILGM and it’s agents handle Tickets and prioritize Work Order Tasks. It is extremely important that every client read and understand these processes. This will defiantly remove some frustrations you may have as well as keep YOUR project on task and completed in the expected time frame! There are two systems that we use: The Customer Support Center (http://support.ilgminc.com) Customer Project Management System (‘http://projects.ilgminc.com) Between these 2 systems, this is where 99% of all your information, support, project data and invoicing can be found. How we manage new tickets: The Customer Support Center This is your first stop when you need something done or fixed. You’ll send an email to support@ilgminc.com or sign in and add a New Ticket
Read More
BY IN , , ,

Impact – The Heart of Business

Thousands of people dream of having their own business and even more so be a successful entrepreneur. But what does it take to achieve success in the business industry? One of the most successful entrepreneurs featured at the Forbes website, Wendy Lipton – Dibner said that “the success of your business would solely depend on you. The only thing you can rely on is your power to achieve your goal”. She shared her success story at the Forbes website and said that when she was young she learned a very important business objective from her high school activity and that is to go out, explore, come back and explain how money is made in business. This is an objective she never forgot until she made millions for herself. When she was already very successful, she never stopped understanding business and how it really works. Profit is the number one goal in business and how you
Read More
BY IN ,

5 Most Common Mistakes New Managers Make

Learn which five most common mistakes a new manager is likely to make, and how to avoid them. Mistake No.1 – Who’s the Boss? Some of your subordinates will be young and new, eager to follow you. But, the experienced ones might be more resistant to your directives. especially if it comes across as an order, disregarding their experience or suggestions. Though, being the one with the responsibility, you also need to assert your authority, and make sure your employees respect you and follow you. Your subordinates have a working style of their own, and it will not work well to dictate your ways on them. Stay cool as long as they are committed to the work, compliance is another matter. Set targets and deadlines, but do not interfere in their work, especially if they are long-standing employees in the company, even though you are the one in the upper position. Mistake No. 2 –
Read More
BY IN ,

Feeling Stressed? Try the One Joke per Day Therapy

There are so many elements today in our lives that make things more and more hectic by the day, and there hardly seems to be any respite from the constantly mounting pressures and tough competition to stay ahead of everybody, plan for the future, etc. However, this has also led to rising stress-related issues, blood pressure, etc. While one cannot simply sit at home to avoid all this, a bit of humor has always helped in bringing cheer to one’s day. Yes, it is true. Just one good joke in a day can actually relieve a high amount of stress, and make your hormones come to their normal levels despite all the anxiety and pressures of the professional life. Think of it this way, has not there been a day when you were told a joke by a friend or relative on the phone or via SMS, and you kept on thinking about the same
Read More
BY IN , ,