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Effective Immediately For the past several years, ILGM has been in a “battle of acronyms” with a Netherlands company called “I Love to Grow Marijuana” who, along with their customers, quickly picked up on and applied the acronym ILGM to their everyday conversations. Couple that with the substantial tidal shift from Marijuana-Bad to Marijuana-Good, we (ILGM) are now fielding thousands of THEIR visitors, requests, calls, and inquires each month. This unexpected and unwanted traffic has resulted in the inability for us to support our clients in the manner you (and we) expect, and therefore, we must put an end to it. What’s Changing Step One: Domain Name Immediately, the domain name will be changed, thus stopping the undesired traffic and strain on our resources. Changing the domain name also means the email address. New Domain Names: https://www.ilgminc.com https://support.ilgminc.comSame Phone Numbers: FL: (813) 444-5796 CO: (719) 884-1137 New Email Addresses: support@ilgminc.com cto@ilgminc.com amanda@ilgminc.com josh@ilgminc.com amber@ilgminc.com ralph@ilgminc.com

Due to the COVID-19 Stay-at-Home Orders across the US, we are currently experiencing an extremely higher than normal work requests from our clients wanting to take this time to update or even rebrand/build their websites. Luckily most tickets are simple questions, but still, take a bit of time to get to each one. We are unable to offer phone support, except in rare cases where we deem necessary. We are addressing each ticket in the order received, and projects are prioritized as such: Emergencies, Bugs, Security Existing Open Projects Clients with Content Subscriptions Date when ALL assets are received. Please Read: for faster response times. If your ticket is Urgent or has a Date/Time Requirement, please reply to this email and add it to this ticket. If you just have “How to” questions, please look through one of the following two resources before submitting a ticket. Guides, Documents & Postsed Insctructions: https://support.ilgminc.com/hc/en-us Getting Started with

At ILGM, we want to make sure your site is taking advantage of the best, most up-to-date technology possible. That’s why we’re announcing our shift to a new server environment, where you’re our number one priority, and we take WordPress performance to the edge.